“The situation the Landaus were tasked to address was highly explosive and characterized by confrontation and conflict between staff and management. 

The Landaus very proficiently and professionally catalogued all of the issues through personal interviews with a cross-section of staff. They then capably guided a joint union/management committee through a mediation of these issues which culminated successfully in a mutually acceptable resolution.” 

“Organizational Strategies Group, Inc. combines integrity, expertise, and skill with a practical and caring approach to people and their work. Ultimately, their highest recommendation is their results – diminished conflict and dramatically increased productivity in an atmosphere of collaboration.” 

“Barbara and Sy were instrumental in assisting with the resolution of conflict existing between two Senior Managers at this organization.  
“The problem was significant and without successful intervention would have resulted in either restructuring of the departments or change in the employment status of the department managers.” 

“Two sets of mediation were required, one which involved both Senior Managers and another which involved one Senior Manager and a group of other managers. The mediation process was very involved and required a number of sessions…” 

“I have been pleased with the accomplishments of this mediation process and am certain that the exceptional skills and abilities of the mediators involved, directly contributed to its success.” 

This is to confirm that Barbara Landau and Sy Landau of Organizational Strategies Group Inc. have been retained to resolve several complex organizational conflicts at ….. during the past year. They were hired to address substantive and interpersonal problems affecting the working environment and productivity in two departments.”

“Sy and Barbara dealt with the very complex issues in a professional manner, successfully applying their excellent process skills, organizational expertise and psychological training. 

I have no reservations in recommending Barbara and Sy Landau for the mediation of complex organizational conflicts.” 
 

 

"These sessions have been very well received, and several groups have asked Sy to return to offer follow-up workshops. Sy has not only made the sessions informative and challenging, he has also developed a rapport with most of the participants." 

“The project ended with the conduct of conflict management and collaborative decision-making workshops by the Landaus for the staff…” The skills imparted to the staff during these workshops have been of practical use in day-to-day dealings with fellow workers and clients.” 

“Great course has helped me think about different situations at work and at home.” 

“Trainers’ experiences complement one another.” 

“Time seemed to fly by.” 

“Everyone was encouraged to participate on different issues.” 

“A ‘gem’ of a course. Everyone in charge of a group should have this training.” 

“(Presenters had) excellent knowledge of topics and presented (them) using very practical methods.” 


 

“Thank you once again for so ably facilitating our Emergency Department Retreat. The feedback has been really quite superb, and we are in the process at this point in time of compiling all of the information that was gathered.” 

“…Every one of our staff members enjoyed the day to the fullest and found that they could apply the information gleaned from your presentation to their lives outside their work as well as within.  Everyone was most impressed with the testing and found that the test results proved to be exactly on the mark for each one of us.” 


 

"The most urgent problem was serious interpersonal conflict between several key people in leadership positions. Barbara and Sy identified the underlying issues and worked with the people to resolve the issues. The result was a series of agreements about how the people would deal with one another in the future. The people were very appreciative of the Landau's ability to create a safe environment in which to deal with these sensitive issues."

“Sy has been working with (us) on a consulting basis over the past several years. While I have personally worked with Sy on most of his assignments, he has worked very effectively with staff and executives at all levels in the company.”

“… I retained Barbara and Sy Landau to investigate the reasons for morale problems within one of my departments. These problems had persisted for several years and I was determined to identify and address the critical issues. I needed the help of professionals who would have credibility with staff, were good listeners, could propose effective solutions quickly, and would protect the confidentiality of all parties."

"I was impressed with the speed and quality of their work, and we plan to implement most of their recommendations." 

"I have found Barbara and Sy to be highly professional and ethical and I am pleased to recommend them for complex organizational projects."